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Citizens Advice Daventry and District


Opening Times

Day Opening Times
Monday 10 a.m. - 3 p.m.
Tuesday 10 a.m. - 3 p.m.
Wednesday 10 a.m. - 3 p.m.
Friday 10 a.m. - 3 p.m.

About Us

Citizens Advice Daventry and District is a partnership agency comprising three departments Citizens Advice Bureau, Welfare Rights and DIAL. Citizens Advice Daventry and District is an independent charity and a company limited by guarantee, providing free and impartial advice, support and information to the citizens of Daventry and the surrounding rural area.

Citizens Advice Daventry and District is a member of the National Association of Citizens Advice Bureaux (Citizens Advice) and DIAL UK. The service is a quality marked General Help Point of the Community Legal Service with Casework in Welfare Benefits.

Our Aims

The Aims of Citizens Advice Daventry and District are:

- To provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.

- To provide advice and information on welfare benefits to assist clients to claim these benefits by helping to fill in forms, liaison with relevant authorities and, when necessary, arranging representation at appeal tribunals.

- To provide information, advice and practical support for disabled persons and their carers.

Our Service

Our service is provided free at the point of delivery and makes responsible use of the experience so gained. This includes the provision of front line diagnostic advice with referral to specialist agencies where appropriate.

The three departments of Citizens Advice Daventry and District provide a combination of client drop-in and appointment availability, a telephone service including Minicom, Email, Fax and Website, supported by home visits as appropriate.

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The work of Citizens Advice Daventry and District would be impossible without our volunteers, Citizens Advice Daventry and District has over 40 volunteer workers, and there are many ways to become involved. You could train to be an adviser, help streamline the office administration systems, become a member of the Trustee Board, or assist with fundraising, publicity or social policy work.

All our volunteer advisers are fully trained. You do not need any particular qualifications or experience, but require the following abilities:

Voluntary work for Citizens Advice Daventry and District provides good experience for paid employment. You will receive 100% support, full training and your expenses paid. We are committed to equal opportunities for our workers and clients, and welcome volunteers regardless of race, gender, sexuality or disabilities.

Please contact us in person, or by letter, phone or email, to find out more about being an Citizens Advice Daventry and District volunteer.

Alternatively, contact Daventry Volunteer Centre by telephone on 01327 300614.